Ease of Doing Business

BUSINESS REFORMS ACTION PLAN(BRAP) 2024 PART-B

SNo	Area	Sub-Area	Reform Details	Compliance Status
56	Investment Enablers	Online Single Window system Approvals/Renewals	Ensure that the following services are provided through the online single window System - i. Obtaining Electricity Connection ii. Obtaining Drwaing Approval from Electrical Inspectorate iii. Obtaining Power feasibility certificate or sanction of power supply	New
91	Land Administration and Transfer of Land and Property	Property Registration	Implement a system to trigger the mutation/name change as soon as the property is registered at sub registrar office for the following processes: i. Mutation at land records office ii. Name change at Municipal Corporation for property tax iii. Name change in Electricity and Water bills	Complied
92		Property Registration	Mandate to Publish an online dashboard in public domain with following features: i. Clearly publish the data on number of applications received and granted for mutation (at land records, utilities and ULBs), and the time taken to grant approvals/certificate ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned	Complied
168	Obtaining Utility Permits	Obtaining Electricity connection	States to have a system that allows online application submission,payment and tracking of status without the need for a physical touch point for document submission for i. Obtaining New electricity connection ii. Obtaining Drawing Approval from Electrical Inspectorate iii. Obtaining Power feasibility certificate or sanction of power supply and mandate that all applications are submitted online	Modified
169		Obtaining Electricity connection	Reduce the number of mandatory documents required for obtaining the electricity connection to: i. proof of identity of the user ii. proof of ownership/occupancy (in case of owned/leased premise) iii. Authorization document (in case of firm or company)	Complied
170		Obtaining Electricity connection	Ensure that the regulator publishes monthly or quarterly the data regarding total duration and frequency of outages online in public domain	Complied
171		Obtaining Electricity connection	Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle	Complied
172		Obtaining Electricity connection	Discoms to notify customers of planned outages (maintenance and load shedding) for next 1 month in advance	Complied
173		Obtaining Electricity connection	Stipulate that charged electrical connections (up to 150 KVA) is provided within Seven days (where no Right of Way (RoW) is required) and in Fifteen days where RoW is required from concerned agencies	Complied
174		Obtaining Electricity connection	Mandate to Publish an online dashboard in public domain with following features: i. Clearly publish the data on number of applications received and granted, and the time taken to grant approvals/certificate ii. Highlight that the dashboard is updated preferably on real time or updated regularly (daily/weekly/fortnightly/monthly). Date and time of modification may be mentioned	Complied
175		Obtaining Electricity connection	Design an online system for e-payment of bills on the portal of the discoms	Complied
176		Obtaining Electricity connection	Mandate DISCOMS to design and publish an online dashboard in public domain to provide information on quality of electricity service supply division wise having following parameters and updated on real time basis: i. Average Hours of Steady supply voltage supplied to consumers per week ii. Number and hours of disruptions/ power cuts per week iii. Reason for power disruptions	New
177		Obtaining Electricity connection	Establish an Online Grievance Mechanism and define working procedures and escalation matrix (including service timelines, reverting to business etc.) for Grievance handling	New
178		Obtaining Electricity connection	i. Mandate external electricity installation works typically carried out by a licensed professional/ company ii. Mandate the frequency of the following: a. Inspection by contractor/company that performed external installations b. Issuance of certificate of compliance by contractor/company c. Check quality of external installation works by contractor/company iii. Mandate the quality check or final inspection by a third party to ensure the quality and safety of external electricity installations	New